Activate Your Card & Set the PIN

Now you can activate your new Nations Trust Bank Cards and create your own PIN using the Nations Direct Mobile App or Nations Smart ATM/CRM or by reaching out to our hotline.

This will provide you with the convenience and safety of creating your own PIN. It’s much faster and less hassle than receiving a PIN through a physical letter.

• Self-Activation and PIN set option
• Require only few simple steps
• Simply reset the PIN when the old PIN is forgotten
• Safety paired with convenience

To download the Nations Direct Mobile App, scan the QR code;

If you already have the Nations Direct Mobile App, please follow the below steps;

Step 01: Select “More” icon at right bottom

Step 02: Click “Manage Cards"

Step 03: Select your New Card from the Cards available and Click “Activate Card” button

Step 04: Enter your Card details -expiry date, Card CVV and click "Confirm"

Step 05: Enter the OTP which you will receive to your registered mobile number

Step 06: To set an ATM pin for your card Click "Yes"

Step 07: Enter the OTP which you received to your registered mobile number

Step 08: Set your 4 digit PIN and confirm the PIN

Step 09: You will find your activated Card under "Manage Cards"

Step 01: Visit a Nations Trust Bank ATM/CRM

Step 02: Select “Activate your Card/Reset PIN”

Step 03: Select the preferred language and insert your Card

Step 04: Remove the Card to proceed, if you are instructed

Step 05: Click “Set/Reset PIN”

Step 06: Enter the OTP which you would receive to your mobile number

Step 07: Select “Yes” to activate the Card

Step 08: Set your new PIN and confirm the PIN

Step 09: Now you have activated and set a PIN for your Card Steps to activate your Credit Card & set

To find the nearest ATM click here

Step 01: Call the Nations Trust Bank hotline on 0114 711 411 / 0114 62 62 62

Step 02: Select the Language (English/Sinhala/Tamil)

Step 03: Press 2 for ‘Credit Card Activation or Create ATM PIN’ or Press 4 for ‘Debit Card Activation or Create ATM PIN’

Step 04: Press 1 to ‘Activate Card’ or Press 2 to ‘Create ATM PIN’

Card Activation

Step 05: Press 1 to ‘Activate your Card’

Step 06: Press 1 to ‘Activate through ATM PIN’ or Press 2 to ‘Activate through the OTP’

Step 07: Enter Credit Card number

Step 08: Enter the OTP which you would receive to your mobile number

Step 09: System Confirmation of Card activation

Pin Creation

Step 10: Press 2 to ‘Create ATM PIN’

Step 11: Enter Credit Card number

Step 12: Enter the OTP which you would receive to your mobile number

Step 13: Enter your new PIN and confirm the PIN

Step 14: System Confirmation of Set PIN