Nations Leasing Enhances Customer Convenience with One-Stop Leasing Centre
Nations Leasing launched its revolutionary ‘One-Stop Leasing Centre’ recently at Nations Trust Bank PLC, Nawam Mawatha, Colombo 2. The Leasing One-Stop centre simplifies and speeds up the process of obtaining leases for customers. Since the entire operation is now housed in one single location, the Nations Leasing team is able to provide customers with an unmatched, seamless experience with unparalleled convenience; all amidst a well-designed, state-of-the-art office space. Whether it is sales, documentation, leasing services, insurance, settlements, and all needs can now be met in one single location.
The Nations Leasing One-Stop Leasing Centre was declared open at a special opening ceremony, which saw top ranking bank officials including the Chief Guest, Director / CEO Nations Trust Bank PLC, Ms. Renuka Fernando, Non Executive Director Nations Trust Bank PLC, Mr. Suran Wijesinghe and Executive Vice President Leasing – Mr. Priyantha Wijesekera in attendance along with customers, staff and guests.
The event also saw the official launch of the ‘1st Time Right’ concept which is a direct result of Nations Leasing’s recently concluded end-to-end Business Process Re-engineering or BPR. This new concept and workflow will result in faster turnaround times and a drastic reduction of repetitive work, which will increase efficiency and boost productivity.
Discussing the event, Mr. Priyantha Samaradiwakara, Vice President Leasing of Nations Trust Bank PLC, ‘Our world-class customer service and unmatched customer experience has always been one of our key differentiators in the market. Therefore, with the progress of technology and streamlining of our operations, this is the next logical step; to provide customers with a seamless, one-stop leasing centre experience for leasing. There is no one else providing the level of integration and the quick turnaround times we are able to provide our customers. At Nations Leasing, we have been innovators from the inception, being the first to introduce concepts such as ‘Green Lease’ and many others, this is just another step on our journey of customer service excellence. While we thank everyone for their support, we wish to assure customers and stakeholders that we will continue to innovate and push boundaries.’
Nations Trust Bank PLC is among the top 30 business establishments in Sri Lanka as ranked by Business Today Magazine, ably providing a host of financial products and services to a wide range of customers. Nations Trust is also the bank behind Sri Lanka’s first fully digital bank, FriMi. The bank operates 94 branches across the country, boasting an ATM network covering 135 locations and 46 Cash Deposit & Withdrawal Machines, plus more than 3,500 ATMs on the Lanka Pay Network and is the issuer and sole acquirer for American Express® Cards in Sri Lanka.